
DMV Frequently Asked Questions
How do I get a residential parking permit?
If you are eligible for a residential parking permit, you may pay an additional fee and be issued a residential parking permit. This permit is good
for the same period as your vehicle registration. Please note that parking permits are issued by DMV on behalf of the District Department of Transportation (DDOT) which regulates parking.
Are reciprocity and the residential parking permit the same
thing?
Reciprocity is what allows a temporary resident the right to retain his/her
out-of-state vehicle registration when he/she is temporarily living
in the District. Since District law requires that anyone domiciled
in the District for more than 30 days must obtain a DC driver's
license and register their vehicle, reciprocity exempts a temporary
resident from this law.
Reciprocity is not related to the ability to park. Residential Parking, which is regulated by the District Department of Transportation (DDOT), allows a DC registered vehicle, or a vehicle
with reciprocity, to be parked without restriction in the permit
area of the residential address. In order to be eligible for a Residential
Parking Permit (RPP), your street must be zoned for RPP as indicated
by a two-hour residential restriction sign on your block.
How do I get a disability parking placard?
Parking placards
and disability tags are issued at any DMV service center location. To obtain or renew a temporary
or long-term placard or tags, your application* must be certified by your doctor. You may receive a one-week placard
without a doctor's certification. Please note that disability parking placards are issued by DMV on behalf of the District Department of Transportation (DDOT) which regulates parking.
I noticed that you are requesting my e-mail address on most
of the DMV applications. Will I be able to receive DMV notices by
e-mail instead of by regular mail?
Yes. If you have provided us with your e-mail address (either during the driver’s license/identification card transactions or online), DMV will e-mail you your driver's license, identification card, vehicle registration and inspection renewal notices by e-mail instead of by regular mail. If you do not renew your credential 25 days prior to its expiration, we will send you a hard copy renewal notice at your address of record.
How can I pay a ticket?
DMV must receive your payment within 30 calendar days of the date on the ticket,
or a penalty equal to the fine is added. For your convenience,
DMV provides four payment options: online, by mail, in person,
or by phone at (202) 289-2230. You may be eligible to pay your
ticket(s) in installments.
Online
You can now pay your tickets online.
Have your ticket information and credit card available. The information
you submit online is protected on a secure third-party site and
will not be distributed for any reason. DC Government accepts Visa, MasterCard, and Discover.
DC Government does not accept American Express.
By Mail
- Make your check or money order payable to the DC Treasurer (do not send cash) and write the ticket number on your
payment. Include the ticket, or if you do not have your ticket,
write the vehicle's state and tag number on your check
or money order (e.g. DC license tag #123456).
- Send your parking, photo enforcement or moving violation ticket and check or money order to: DMV Adjudication
Services, PO Box 2014, Washington, DC 20013.
In Person
- Payments are accepted at Adjudication Services.
- If you bring your ticket with you, you
will be directed to the cashier window to pay your ticket.
- If you do not bring your ticket with you,
present your ID to obtain
a printout of your ticket, then proceed to the cashier window
to pay the ticket.
- You may pay by cash, check, money order, or credit card. DC
Government accepts Visa, MasterCard, and Discover. DC Government does not
accept American Express.
- If you are paying with anything other than cash, you
must present a valid driver's license, DMV-issued non-drivers ID, passport, or military ID.
- Checks are not accepted for the release of booted or towed
vehicles.
- A boot is generally released within two hours after payment.
Tickets - Payment Plans
Can I pay in installments?
If you are a District of Columbia resident and are seeking driver or vehicle services, you may enter a payment plan to settle outstanding tickets or insurance fines. You will have six-months to pay off your tickets or insurance fines. During this time a six month temporary license or vehicle registration will be issued. Payment in full is due by the end of the six-month period. Payment plan requirements are listed below:
- Your fines must total at least $250.
- You must deposit at least 25% of the total amount due to start the plan.
- You must have a DC driver's license or a non-driver's identification card and
your vehicle must be registered in the District of Columbia.
- If you would like to contest your ticket, you must request a hearing before entering the payment plan.
- Once you are on the payment plan, you waive your right to a hearing for any ticket included on the plan.
- Tickets issued after you start the plan (including parking, traffic and photo
enforcement tickets) do not become part of the payment plan.
- Current regulations limit payment plans to DC residents.
- You must pay all boot,tow and storage fees.
- You must answer any and all tickets issued to you after you start the plan; otherwise, your
temporary license and/or registration may be revoked and your vehicle will subject
to enforcement action.
You may apply for more than one payment plan. However, you must meet the following conditions
- You can not be on more than one payment plan at the same time.
- You must successfully complete all previous payment plans.
How can I contest a ticket?
Appealing a Ticket
How do I appeal a decision?
If you wish to appeal a hearing examiner's decision, you must file an appeal with the
Traffic Adjudication Appeals Board. Detailed instructions on how to file an appeal are outlined on the Notice of Appeals Application*
What can be appealed?
Any final decision by a hearing examiner can be appealed. This includes parking tickets,
moving violation tickets, the suspension or revocation of your driver's license, the denial of a your Motion to
Vacate Judgment, Motion to Schedule or Reschedule a Hearing.
When do I file an appeal?
If your hearing was in person, DMV must receive your appeal
within 15 calendar days of the hearing date.
If your case was adjudicated by mail, DMV must receive your appeal
within 18 calendar days of the postmark date of the decision letter.
How do I file my appeal?
To file an appeal you must first complete the Notice of Appeals Application*.
You must pay the ticket fine and any penalties and a $10 appeal fee for each ticket appealed.
If you are appealing a traffic ticket you must also pay a $50 transcript deposit fee.
What happens if I win my case on appeal?
The Appeals Board considers the ticket, testimony, evidence presented at the original hearing and the hearing transcript. There are no personal appearances before the Appeals Board. You also cannot submit additional documentation or evidence which was not presented at the original hearing. If the Board reverses the Hearing Examiner's decision, all fines, penalties, and fees are refunded to you.
What if I don't respond to a moving violation ticket within 30 days?
If you don't pay or contest
the moving violation ticket within 30 calendar days, a penalty equal to
the fine amount is added. The ticket is now considered delinquent,
and your license (DC residents) or privilege to drive (non-residents)
will be suspended until you contest or pay the ticket.
If you fail to respond to the ticket
within 60 calendar days, the ticket goes into default (i.e.,
it becomes delinquent), you are no longer eligible for a hearing
and you must pay all fines and penalties (a $5 default fee is
added to the ticket after the 60 day period). Also, moving violation
tickets that are in default will result in the suspension of
your DC license (for residents) or your DC driving privileges
(for non-residents) until tickets are paid and your license reinstated.
If you have parking tickets that are in default, you will be unable to receive services from the DMV until tickets are paid.
Vehicles can be booted for
two or more delinquent tickets.
What if my ticket does not show up in the online payment database?
Most parking tickets are written by DPW's Parking Enforcement
officers. Those tickets are usually posted to the database within
three days. However, for other tickets, the length of time depends
on when the officer submits their ticket book. Tickets are sometimes
issued by agencies external to MPD and DPW's Parking Enforcement,
the most prominent being US Park Police, US Capitol Police and
university police. If your ticket is more than 20 days old, and
it is not available on the online system for payment, it will be
administratively dismissed. However, you should still mail the
ticket to DMV using the address on the back of the ticket, so it
can be entered into the database for dismissal.
We apologize for any inconvenience.
What can I do if I never received the original ticket, but
now I’m being penalized for failing to answer it?
If you have received a Notice of Unsatisfied
Parking Tickets, but did not or cannot recall receiving the original
ticket, you may reply to the address on the notice and request
a copy of the ticket. If it is less than 60 days since the ticket
was issued, then you can submit a mail adjudication in which
you may reply to the merits of both the underlying ticket and
the assignment of penalties. If the ticket is more than 60 days
old, then you can file a Motion
to Vacate Judgement*.
A hearing examiner will review your written explanation and make
a decision as to your liability for the original ticket fine and
late penalty. You will receive a written decision by mail.
Why was my ticket referred to a collections agency?
If your ticket has been referred to a collections agency, the administrative remedies identified on the ticket were not followed and the time period to contest the ticket has expired. D.C. DMV currently contracts with Professional Account Management, L.L.C. for debt collection services. You will receive written notification from the collections agency that identifies the available payment options. For questions on tickets in collections, you may contact Professional Account Management, L.L.C. at (866) 353-7145.
If I pay a ticket that has been listed with a credit bureau, will my credit file be cleared?
Normal practice in the credit reporting industry is to retain a reported debt in history for a period of seven years, even if a debt is paid during this period. However, in the interest of our customers, we have requested the collection agency (Professional Account Management L.L.C.) to automatically send a delete record to the credit bureaus whenever a collections account has been paid in full. Therefore a record of your delinquent ticket debt should disappear from credit bureau records once the payment is received. As a record of payment is sent from the collection agency to the credit bureaus on a weekly basis, and because a record of your payment may need to be communicated to other credit reporting agencies which did not receive the primary listing, you should allow a reasonable period of time for all records to be cleared. All communication concerning the status of your tickets with credit bureaus should be directed to Professional Account Management, L.L.C. (866-353-7145).
Multi Owner Fleet Program
How many vehicles are necessary to participate in the program?
Your company or business must have at least five vehicles in it s fleet to participate in the Multi Owner Fleet Program.
What are the advantages of participating in the program?
You will be able to manage and track parking and photo enforced tickets issued to the vehicles in your fleet by accessing monthly, on line ticket reports. As long as your company or business answers the tickets by requesting a hearing or paying the fine within the required timelines, you will avoid late penalties and your vehicles will not be subject to booting, towing, and collections activities.
Is there a cost or fee to participate in the program?
Currently, there is no required cost to participate in the program.
Can I pay ticket fines on line if my company or business participates in the program?
Yes, an invoice will be provided monthly and you may pay the fines on line with a check.
Will my company or business be able to add and delete tags on line?
Tags must be added to the program by mailing a request and a copy of the vehicle registration to DC Department of Motor Vehicles, Multi Owner Fleet Program Coordinator, P.O. Box 1030, Washington, D.C. 20013-1030. This is necessary to verify the vehicle registration. Your authorized representative will be able to delete tags on line.
What happens if my company or business does not answer or pay the tickets within the required timelines?
Your business may be terminated from the program if tickets are not answered within the required timelines. This means your vehicles would be subject to booting, towing, and collections, as well as the addition of late penalties to your ticket fines.
Are there any plans to modify the Multi Owner Fleet Program in the future?
Yes, for FY 2010 (i.e., October 1, 2009) we have proposed modifying the program to eliminate the ability for program participants to adjudicate tickets issued to vehicles included in the program.
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