To qualify to participate in the Program you must: 

1. Maintain a fleet of at least ten (10) or more vehicles. The vehicles must be owned or leased by the company on a long-term basis. You will not be able to adjudicate tickets that are issued to vehicles in the Program.*
2. Pay all outstanding parking and photo enforcement tickets issued to your fleet prior to enrollment.
3. Effective October 1, 2011, commercial vehicles are required to pay an annual fee to participate in the program. Please refer to the vehicle registration fee page for more details.**
4. Complete and submit the Multi-Owner Fleet Application***. Mail the application to:
   

   DC Department of Motor Vehicles
   Multi Owner Fleet Program Coordinator
   P.O. Box 1030
   Washington, D.C. 20013-1030

5. Designate a company or agency representative and provide that person’s email and contact information on the enrollment application.
6. Identify your fleet by vehicle tag number and provide photocopies of each vehicle’s registration certificate to confirm ownership.
7. Provide a letter from the leasing company granting authorization to enroll its vehicle in the Program, for any long-term leased vehicles.
8. Complete a 2-hour training session on how to navigate the online system.

Benefits of participation in the Program include: 

1. Your fleet is not subject to booting and towing.
2. Monthly online reports of all parking and photo tickets issued to your fleet.
3. Online notification of tickets before late penalties are assessed.
4. Online access to view ticket data and images.
5. Ability to print an invoice to process through your accounts payable system.
6. Web payments (E-Checks).
7. Access to DMV’s Fleet Help Desk.

Once you have successfully enrolled in the Program, your designated representative will receive a monthly electronic ticket report listing all parking and photo tickets issued to your fleet. You are then given thirty (30) days to respond to the ticket report by remitting payment. Failure to respond to the ticket report within the established timelines will result in late penalties being assessed. Your company or agency representative also receives a monthly overdue ticket report which lists tickets that have not been paid and are now more than 60 days old. Failure to resolve these tickets in accordance with established rules and timelines will result in termination from the Program. Once terminated, your fleet is at risk of being booted and towed for any outstanding tickets.

Your authorized representative will be trained on how to navigate the online program from their desktop using our Web Ex training application. The training session will take approximately two hours. Your representative receives their user ID and temporary password at the end of the training session. Online assistance and support will be available to participants in the Multi-Owner Fleet Program at DCFLEETHELP@acs-inc.com.

Please go to the Frequently Asked Questions (FAQ’s) to learn more about the Multi Owner Fleet Program.

* Government fleets are not subject to the ten vehicle requirement.

**Government vehicles are not subject to the fee requirement.